Experience
PAK Systems || Denton, TX || May 2019–Present
Web Content and Social Media Manager
- Manage content on multiple websites, including writing and editing copy, creating and publishing blog posts and choosing, editing and using images
- Build websites and blogs using WordPress content management system
- Optimize websites and blog posts for search engine optimization (SEO) utilizing categories and tags along with keyword research
- Translate business requirements and user needs into dynamic, engaging designs that are easy to use
- Stay up to date with the latest web standards and trends in the visual design field
- Build and monitor branding on multiple social media outlets by posting, responding to comments, following and engaging appropriate brands and other users
- Use excellent interpersonal and communication skills to collaborate with the CEO and clients to develop site content, layout and style and social media strategies
Preschool Teacher
- Plan and implement a developmentally appropriate daily program that meets the needs and interests of children, both individually and as a group
- Maintain a warm and nurturing atmosphere to meet the emotional and social needs of children and families
- Implement effective communication with parents, including published weekly lesson plans; daily conversations at pickup and dropoff; online news, reminders and reports; and twice-yearly conferences, including assessment of child’s progress
- Follow KDHE licensing regulations and NAEYC accreditation criteria, including careful supervision and awareness of all children at all times
- Follow NAEYC Code of Ethical Conduct when interacting with children, families, coworkers and community members
FID Processor
- Receive incoming freight, label it, and then forward it to the correct shipping departments for transport to stores, all in a timely and accurate manner
- Troubleshoot problem freight, and then forward it to the correct shipping departments
- Meet personal and department production goals
- Engage in continuous productivity, quality and safety training
Tween Librarian
- Planned and implemented an annual service plan for tweens (age 9-12), based on customer wants and needs and the goals of Youth Services and the library
- Provided reference, readers’ advisory, and computer support for all patrons of all ages
- Cultivated and maintained relationships with community organizations both directly and with team members to promote the role of the library
- Developed and led programs for all ages, including a book club and live and video gaming
- Provided services outside the library in person by leading programs and visiting schools and community organization meetings
- Developed content for the Digital Branch website and library’s social media for a targeted audience and in concert with the service plan (https://tscpl.org/author/jlamb)
- Continually monitored the success of the service plan, collections, programs, and Digital Branch; developed alternate methods to improve performance and customer satisfaction and ways to implement them
- Developed and led training for coworkers across audiences and platforms; assisted in hiring and training new staff
- Developed and maintained major youth collections and databases, including reading reviews, monitoring new books arrivals, analyzing circulation data, and suggesting purchases to collection development team
- Scheduled and led tours and other special visits by students and community organizations
- Scheduled desk shifts, led department meetings and training sessions, and acted as the subject matter expert for Polaris, readers’ advisory, and helping struggling and reluctant readers
- Collaborated on the Hospitality, Youth Collections Development, Teen Room Renovation and Sabatini Art Gallery summer exhibit committees, leading meetings and subgroups and providing research and analysis for projects and plans
- Led committee to create a tween space for socializing and programming
- Created and led YALSA webinar on transitioning tweens to teen services
- Co-created and -led KLA annual conference session on book clubs for tweens
Rotary International || Evanston, IL || September 2009–April 2011
Archives Assistant
- Research reference questions and reply to inquiries by email or phone
- Maintain inventory of a small reference library; retrieve and shelve reference materials
- Create and update digital ready-reference documents
- Process new collections and new additions to existing collections
- Assist with outreach projects, such as Historic Moments (an illustrated monthly Web article) and online exhibits
- Provided reference and readers' advisory services to children and their parents or caregivers
- Assisted children on computers
- Created bibliographies
- Performed story-time programs
- Created Web content and resources
- Involved in planning meetings for programs
Technical Services Assistant
- Entered journal articles and conference abstracts in the Takeda Scientific and Product Database, InMagic DB/TextWorks databases, and other linked Takeda proprietary databases, including scanning and photocopying documents; proofing scientific symbols to the library’s standards; and ensuring accuracy of the text
- Maintained electronic and print article collections, ensuring timeliness, accuracy, and consistency
- Delivered documents within the constraints of copyright laws, publishers’ licensing agreements, and patron needs
- Classified, cataloged, labeled, and shelved books
- Checked books and media in and out
Procedures Analyst (Technical Writer)
- Created and maintained a content management system and tracking database for a library of 300 documents
- Developed and maintained numerous intranet Web sites, including information organization and search optimization
- Wrote and edited Web content, policies, SOPs, forms, templates, process flows, reports, and training material
- Created, facilitated, and supervised classes for staff and management
- Developed department style guide and global glossary
Education
Dominican University || River Forest, IL || 2010MLIS
- Earned a 3.9 GPA
- Course selection: Public Libraries, Readers’ Advisory, Materials for Children, Materials for Young Adults, Services for Children, Community Informatics, Digital Libraries
B.A., English
- Two years as literary editor of Fragments, the campus art magazine
- One year as a resident assistant, creating and coordinating educational programming
Additional Experience
- Completed internships in Youth Services at Skokie Public Library and in archives at Rotary International
- Write about reading and libraries at windylibrarian.blogspot.com
- Volunteered at various charities, bicycle rides and led elementary school bicycle rodeos
- Wrote and edited content adhering to style guides, including Chicago Manual of Style, AP Stylebook, Microsoft Manual of Style for Technical Publications, and corporate styles
- Attended SkillPath’s policies and procedures writing workshop
- Attended training for Red Cross first aid, TraumaSmart, grant writing, community emergency response team (CERT) for Douglas County
Professional Organizations
- American Library Association
- Public Library Association
- Kansas Library Association
- American Library Services for Children
- Young Adult Library Services Association
- American Association for State and Local History
- Kansas Association For The Education of Young Children
- Attended ALA, PLA, KLA KAEYC annual conferences
- Presented session on book clubs for tweens at KLA annual conference
